FOOD APP CASE STUDY

FOOD APP CASE STUDY

At Enseur, we have revolutionized the food experience at events with our innovative food app. Designed to make dining seamless and hassle-free, our app allows visitors to order food and have it conveniently delivered directly to their seats. This not only enhances the overall experience for attendees but also streamlines operations for catering teams.

Say goodbye to long queues, wrong-order deliveries, and the chaos of food counters. With our app, visitors can easily browse the menu, place their orders, and enjoy their meals without missing a moment of the event. For caterers, it ensures smoother logistics, accurate order management, and faster service.

By bridging the gap between technology and hospitality, Enseur’s food app creates a win-win situation for both visitors and service providers, elevating the standards of event dining to a whole new level of convenience and efficiency.

The Confederation of Indian Industry (CII) has utilized a specialized app for various events to enhance the efficiency of their event catering services. This app is designed to streamline the catering process, ensuring that all orders are managed effectively and that attendees have a seamless experience.

What Did Enseur Do?

Enseur implemented a comprehensive app with the following features:

• Customization:The app can be tailored to meet the specific needs of each event, allowing for flexibility in catering services.
• Main Dashboard Access: The main admin has access to a centralized dashboard that provides an overview of key metrics, including:
• Total orders placed
• Total pending orders
• Total delivered orders
• Total sub-admins managing the event
• Recent orders for quick reference
• Seating Management:The app includes a seating feature that visually represents the status of orders:
• Green: Delivered orders
• Yellow: Pending orders
• Grey: Not received orders
• The ability to add rows based on the venue's seating arrangement for better organization.
• Menu Management: Attendees can view the menu options available for their orders, enhancing their experience and allowing for informed choices.
• Order Tracking: Users can search to check the status of their orders, ensuring transparency and timely updates
• Sub-Admin Access: Sub-admins are granted access to view order details but do not have editing capabilities, maintaining control over the order management process.

Results

The implementation of this app has significantly improved the efficiency of event catering for CII. Key results include:

• Enhanced Order Management: Streamlined tracking of total, pending, and delivered orders.
• Improved Communication: Real-time updates facilitate better coordination among event staff.
• Visual Order Status:The seating management feature allows for quick identification of order statuses, reducing confusion.
• Increased Attendee Satisfaction:Attendees benefit from easy access to menu options and order status, leading to a more enjoyable experience.
• Controlled Access:Sub-admins can monitor orders without the ability to edit, ensuring data integrity and security.

Conclusion

The use of this app has transformed CII's approach to event catering, making it more efficient and organized. By leveraging technology, CII has been able to focus on delivering high-quality experiences for attendees while effectively managing the complexities of catering logistics. This case study highlights the importance of innovative solutions in enhancing operational efficiency and improving stakeholder satisfaction in event management.